English Ninjas - Help Center - English

What is English Ninjas?

English Ninjas is a platform that connects you to native English-speaking tutors via web and mobile applications.

Written by Jessica Davis
Updated over a week ago

Web - How to create an English Ninjas account?

How to create an English Ninjas account?

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Mobile - How to create an English Ninjas account?

How to create an English Ninjas account?

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Can i freeze my subscription?

You can freeze your subscription anytime you wish.

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Updated yesterday

Web - How can I cancel my subcription?

You can cancel your subscription anytime without any restriction. We won't take any offence :)

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How to Become a Tutor at English Ninjas?

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Daily minutes renewal, expiration, and weekly usage manual

Usage manual for daily minutes in English Ninjas.

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Web - How can I see my progress report?

You can reach your progress report from the website quickly!

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Mobile - How can I see my progress report?

You can reach your progress report from your mobile phone quickly!

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Web - What are the technical settings I have to enable before starting a session?

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Web - How can I cancel my bookings?

You can cancel any of your bookings 4 hours beforehand.

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Mobile - How can I cancel my bookings?

You can cancel any of your bookings 4 hours beforehand.

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Web - How can I turn-on/off notifications?

English Ninjas provides reminder feature. It is recommended to keep your notifications on to increase your usage.

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Mobile - How can I turn-on/off notifications?

English Ninjas provides reminder feature. It is recommended to keep your notifications on to increase your usage.

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Web - How can I make a voice or video call on English Ninjas?

English Ninjas platform offers both video and audio connection options.

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Mobile - How can I make a voice call on English Ninjas?

English Ninjas platform offers both video and audio connection options.

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Web - How can I deactivate/activate the session recording option on English Ninjas?

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Web - How can I deactivate/activate the session recording option on English Ninjas?

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What is a referral code and where can I see it?

You can learn your referral code at 'Earn Minutes' section of English Ninjas website

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Mobile - How can I view my session recordings?

You can watch your previous sessions in order to review your mistakes.

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Web - How can I use gift codes?

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Web - How can I view my session recordings?

You can watch your previous sessions in order to review your mistakes.

Written by Jessica Davis
Updated over a week ago

Mobile - How can I use gift codes?

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Web - How to enable microphone and camera authorization for English Ninjas?

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Mobile - How can I enable mic and camera authorization for English Ninjas?

You can enable mike and camera with 2 easy steps.

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Web - How can I purchase a subscription package on English Ninjas?

You can purchase a subscription package with 5 steps

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Mobile - How can I purchase a subscription package on English Ninjas?

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Mobile - How can I change my English Ninjas password?

Reset your password by following these simple steps

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Web - How can I change my English Ninjas password?

You can reset your password by following these simple steps

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Mobile - How can I earn free minutes on English Ninjas?

You can easily earn free minutes on English Ninjas.

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Web - How can I earn free minutes on English Ninjas?

You can easily earn free minutes on English Ninjas.

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I am having trouble connecting. What should I do?

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I cannot see/hear the tutor, what should I do?

Trouble shooting for video and audio problems.

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Why does English Ninjas function exclusively on the Google Chrome browser?

The English Ninjas platform establishes video calls using WebRTC technology.

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How can I pick the right subscription package for myself on English Ninjas?

English Ninjas provides flexible subscription packages for every need and budget.

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What are the features of subscription packages of English Ninjas?

English Ninjas provides variety of subscription packages for different budged and need.

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Web - How can I buy additional minutes?

This feature is valid for only subscribed users.

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Mobile - How can I buy extra minutes?

This feature is valid for only subscribed users.

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Web - How can I change my subscription package?

You can change your subscription package anytime.

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Updated over a week ago

Mobile - How can I change my subscription package?

You can change your subscription package anytime.

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I do not speak any English at all, is English Ninjas suitable for me?

It will be more beneficial for you to build up on at least some basic knowledge of English.

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What are the qualifications of English Ninjas tutors?

The tutors working for English Ninjas are selected upon a rigorous interview process.

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What kind of educational methodology is used on English Ninjas?

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How can I make a payment on English Ninjas?

You can quickly make payment under Stripe assurance.

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