English Ninjas - Help Center - English

I am having trouble connecting. What should I do?

Written by Jessica Davis
Updated over a week ago

What is English Ninjas?

English Ninjas is a platform that connects you to native English-speaking tutors via web and mobile applications.

Written by Jessica Davis
Updated over a week ago

Web - How to create an English Ninjas account?

How to create an English Ninjas account?

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Updated over a week ago

Mobile - How to create an English Ninjas account?

How to create an English Ninjas account?

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Updated over a week ago

Web - How can I cancel my account?

You can cancel your account anytime without any restriction. We won't take any offence :)

Written by Jessica Davis
Updated over a week ago

How to Become a Tutor at English Ninjas?

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Daily minutes renewal, expiration, and weekly usage manual

Usage manual for daily minutes in English Ninjas.

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Updated over a week ago

Web - How can I see my progress report?

You can reach your progress report from the website quickly!

Written by Jessica Davis
Updated over a week ago

Mobile - How can I see my progress report?

You can reach your progress report from your mobile phone quickly!

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Updated over a week ago

Web - What are the technical settings I have to enable before starting a session?

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Web - How can I cancel my bookings?

You can cancel any of your bookings 4 hours beforehand.

Written by Jessica Davis
Updated over a week ago

Mobile - How can I cancel my bookings?

You can cancel any of your bookings 4 hours beforehand.

Written by Jessica Davis
Updated over a week ago

Web - How can I turn-on/off notifications?

English Ninjas provides reminder feature. It is recommended to keep your notifications on to increase your usage.

Written by Jessica Davis
Updated over a week ago

Mobile - How can I turn-on/off notifications?

English Ninjas provides reminder feature. It is recommended to keep your notifications on to increase your usage.

Written by Jessica Davis
Updated over a week ago

Web - How can I make a voice or video call on English Ninjas?

English Ninjas platform offers both video and audio connection options.

Written by Jessica Davis
Updated over a week ago

Mobile - How can I make a voice call on English Ninjas?

English Ninjas platform offers both video and audio connection options.

Written by Jessica Davis
Updated over a week ago

Web - How can I deactivate/activate the session recording option on English Ninjas?

Written by Jessica Davis
Updated over a week ago

Web - How can I deactivate/activate the session recording option on English Ninjas?

Written by Jessica Davis
Updated over a week ago

What is a referral code and where can I see it?

You can learn your referral code at 'Earn Minutes' section of English Ninjas website

Written by Jessica Davis
Updated over a week ago

Mobile - How can I view my session recordings?

You can watch your previous sessions in order to review your mistakes.

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Updated over a week ago

Web - How can I use gift codes?

Written by Jessica Davis
Updated over a week ago

Web - How can I view my session recordings?

You can watch your previous sessions in order to review your mistakes.

Written by Jessica Davis
Updated over a week ago

Mobile - How can I use gift codes?

Written by Jessica Davis
Updated over a week ago

Web - How to enable microphone and camera authorization for English Ninjas?

Written by Jessica Davis
Updated over a week ago

Mobile - How can I enable mic and camera authorization for English Ninjas?

You can enable mike and camera with 2 easy steps.

Written by Jessica Davis
Updated over a week ago

Web - How can I purchase a subscription package on English Ninjas?

You can purchase a subscription package with 5 steps

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Updated over a week ago

Mobile - How can I purchase a subscription package on English Ninjas?

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Mobile - How can I change my English Ninjas password?

Reset your password by following these simple steps

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Updated over a week ago

Web - How can I change my English Ninjas password?

You can reset your password by following these simple steps

Written by Jessica Davis
Updated over a week ago

Mobile - How can I earn free minutes on English Ninjas?

You can easily earn free minutes on English Ninjas.

Written by Jessica Davis
Updated over a week ago

Web - How can I earn free minutes on English Ninjas?

You can easily earn free minutes on English Ninjas.

Written by Jessica Davis
Updated over a week ago

I cannot see/hear the tutor, what should I do?

Trouble shooting for video and audio problems.

Written by Jessica Davis
Updated over a week ago

Why does English Ninjas function exclusively on the Google Chrome browser?

The English Ninjas platform establishes video calls using WebRTC technology.

Written by Jessica Davis
Updated over a week ago

How can I pick the right subscription package for myself on English Ninjas?

English Ninjas provides flexible subscription packages for every need and budget.

Written by Jessica Davis
Updated over a week ago

What are the features of subscription packages of English Ninjas?

English Ninjas provides variety of subscription packages for different budged and need.

Written by Jessica Davis
Updated over a week ago

Web - How can I buy additional minutes?

This feature is valid for only subscribed users.

Written by Jessica Davis
Updated over a week ago

Mobile - How can I buy extra minutes?

This feature is valid for only subscribed users.

Written by Jessica Davis
Updated over a week ago

Web - How can I change my subscription package?

You can change your subscription package anytime.

Written by Jessica Davis
Updated over a week ago

Mobile - How can I change my subscription package?

You can change your subscription package anytime.

Written by Jessica Davis
Updated over a week ago

I do not speak any English at all, is English Ninjas suitable for me?

It will be more beneficial for you to build up on at least some basic knowledge of English.

Written by Jessica Davis
Updated over a week ago

What are the qualifications of English Ninjas tutors?

The tutors working for English Ninjas are selected upon a rigorous interview process.

Written by Jessica Davis
Updated over a week ago

What kind of educational methodology is used on English Ninjas?

Written by Jessica Davis
Updated over a week ago

How can I make a payment on English Ninjas?

You can quickly make payment under Stripe assurance.

Written by Jessica Davis
Updated over a week ago