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English Ninjas - Help Center - English
English Ninjas - Help Center - English
You can find guides, frequently asked questions and trouble shooting actions in here.
44 articles in this collection
Written by
Jessica Davis
Membership Procedures
What is English Ninjas?
English Ninjas is a platform that connects you to native English-speaking tutors via web and mobile applications.
Written by
Jessica Davis
Updated over a week ago
Web - How to create an English Ninjas account?
How to create an English Ninjas account?
Written by
Jessica Davis
Updated over a week ago
Mobile - How to create an English Ninjas account?
How to create an English Ninjas account?
Written by
Jessica Davis
Updated over a week ago
Can i freeze my subscription?
You can freeze your subscription anytime you wish.
Written by
Jessica Davis
Updated over a week ago
Web - How can I cancel my subcription?
You can cancel your subscription anytime without any restriction. We won't take any offence :)
Written by
Jessica Davis
Updated over a week ago
How to Become a Tutor at English Ninjas?
Written by
Jessica Davis
Updated over a week ago
Feature Guide
Daily minutes renewal, expiration, and weekly usage manual
Usage manual for daily minutes in English Ninjas.
Written by
Jessica Davis
Updated over a week ago
Web - How can I see my progress report?
You can reach your progress report from the website quickly!
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I see my progress report?
You can reach your progress report from your mobile phone quickly!
Written by
Jessica Davis
Updated over a week ago
Web - What are the technical settings I have to enable before starting a session?
Written by
Jessica Davis
Updated over a week ago
Web - How can I cancel my bookings?
You can cancel any of your bookings 4 hours beforehand.
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I cancel my bookings?
You can cancel any of your bookings 4 hours beforehand.
Written by
Jessica Davis
Updated over a week ago
Web - How can I turn-on/off notifications?
English Ninjas provides reminder feature. It is recommended to keep your notifications on to increase your usage.
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I turn-on/off notifications?
English Ninjas provides reminder feature. It is recommended to keep your notifications on to increase your usage.
Written by
Jessica Davis
Updated over a week ago
Web - How can I make a voice or video call on English Ninjas?
English Ninjas platform offers both video and audio connection options.
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I make a voice call on English Ninjas?
English Ninjas platform offers both video and audio connection options.
Written by
Jessica Davis
Updated over a week ago
Web - How can I deactivate/activate the session recording option on English Ninjas?
Written by
Jessica Davis
Updated over a week ago
Web - How can I deactivate/activate the session recording option on English Ninjas?
Written by
Jessica Davis
Updated over a week ago
What is a referral code and where can I see it?
You can learn your referral code at 'Earn Minutes' section of English Ninjas website
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I view my session recordings?
You can watch your previous sessions in order to review your mistakes.
Written by
Jessica Davis
Updated over a week ago
Web - How can I use gift codes?
Written by
Jessica Davis
Updated over a week ago
Web - How can I view my session recordings?
You can watch your previous sessions in order to review your mistakes.
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I use gift codes?
Written by
Jessica Davis
Updated over a week ago
Web - How to enable microphone and camera authorization for English Ninjas?
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I enable mic and camera authorization for English Ninjas?
You can enable mike and camera with 2 easy steps.
Written by
Jessica Davis
Updated over a week ago
Web - How can I purchase a subscription package on English Ninjas?
You can purchase a subscription package with 5 steps
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I purchase a subscription package on English Ninjas?
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I change my English Ninjas password?
Reset your password by following these simple steps
Written by
Jessica Davis
Updated over a week ago
Web - How can I change my English Ninjas password?
You can reset your password by following these simple steps
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I earn free minutes on English Ninjas?
You can easily earn free minutes on English Ninjas.
Written by
Jessica Davis
Updated over a week ago
Web - How can I earn free minutes on English Ninjas?
You can easily earn free minutes on English Ninjas.
Written by
Jessica Davis
Updated over a week ago
Troubleshooting
I am having trouble connecting. What should I do?
Written by
Jessica Davis
Updated over a week ago
I cannot see/hear the tutor, what should I do?
Trouble shooting for video and audio problems.
Written by
Jessica Davis
Updated over a week ago
Why does English Ninjas function exclusively on the Google Chrome browser?
The English Ninjas platform establishes video calls using WebRTC technology.
Written by
Jessica Davis
Updated over a week ago
Subscription Packages Info
How can I pick the right subscription package for myself on English Ninjas?
English Ninjas provides flexible subscription packages for every need and budget.
Written by
Jessica Davis
Updated over a week ago
What are the features of subscription packages of English Ninjas?
English Ninjas provides variety of subscription packages for different budged and need.
Written by
Jessica Davis
Updated over a week ago
Web - How can I buy additional minutes?
This feature is valid for only subscribed users.
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I buy extra minutes?
This feature is valid for only subscribed users.
Written by
Jessica Davis
Updated over a week ago
Web - How can I change my subscription package?
You can change your subscription package anytime.
Written by
Jessica Davis
Updated over a week ago
Mobile - How can I change my subscription package?
You can change your subscription package anytime.
Written by
Jessica Davis
Updated over a week ago
Education Info
I do not speak any English at all, is English Ninjas suitable for me?
It will be more beneficial for you to build up on at least some basic knowledge of English.
Written by
Jessica Davis
Updated over a week ago
What are the qualifications of English Ninjas tutors?
The tutors working for English Ninjas are selected upon a rigorous interview process.
Written by
Jessica Davis
Updated over a week ago
What kind of educational methodology is used on English Ninjas?
Written by
Jessica Davis
Updated over a week ago
Payment Info
How can I make a payment on English Ninjas?
You can quickly make payment under Stripe assurance.
Written by
Jessica Davis
Updated over a week ago