English Ninjas Kids - Help Center - English | English Ninjas Help Center

Membership Procedures

How to create an English Ninjas Kids account?

Written by Jessica Davis
Updated over a week ago

How can I change my English Ninjas Kids password?

How to reset your account's password.

Written by Jessica Davis
Updated over a week ago

How can I purchase a subscription package for my child on English Ninjas Kids?

Purchasing a subscription package on English Ninjas Kids is easy.

Written by Jessica Davis
Updated over a week ago

How can I cancel my child's subscription?

You can cancel your child's subscription anytime without any restriction. We won't take any offence :)

Written by Jessica Davis
Updated over a week ago

Feature Guide

My child has never had a lesson yet, what should we do first?

You can find what you need to do before your first lesson in this article.

Written by Jessica Davis
Updated over a week ago

What should we pay attention to in the assessment test?

You can find important information about the assessment test in this article.

Written by Jessica Davis
Updated over a week ago

How can we connect with the teachers?

You can find the information about how to connect with the teachers in this article.

Written by Jessica Davis
Updated over a week ago

Which devices and web browsers do English Ninjas Kids support?

Written by Jessica Davis
Updated over a week ago

How should I have lessons according to my package?

You can find weekly usage information according to the package you choose in this article.

Written by Jessica Davis
Updated over a week ago

What should we pay attention to when arranging our weekly bookings and meetings?

Written by Jessica Davis
Updated over a week ago

How can we choose our teachers? How can we create our favorite teacher list?

Written by Jessica Davis
Updated over a week ago

How can I track my child's progress in English?

Written by Jessica Davis
Updated over a week ago

How can we make a booking?

You can easily choose the teachers you want to take lessons from at English Ninjas Kids.

Written by Jessica Davis
Updated over a week ago

How can we cancel our bookings?

You can cancel any of your bookings 4 hours beforehand.

Written by Jessica Davis
Updated over a week ago

The teacher I booked seems busy, what should I do?

In this article, you can find what to do in case your teacher is busy.

Written by Jessica Davis
Updated over a week ago

What should I do if the teacher I booked is not online?

You can find what you need to do in case your instructor is offline in this article.

Written by Jessica Davis
Updated over a week ago

The system does not allow me to make a booking, why?

If you see a limit error while making a booking, you can find what you need to know in this article.

Written by Jessica Davis
Updated over a week ago

I have a gift code, how can I apply it?

You can find out how to apply the gift code, what should be considered when using the gift code in this article.

Written by Jessica Davis
Updated over a week ago

Troubleshooting

I cannot login to my account, what should I do?

If you are having trouble logging to your account, you can find the instructions you need to consider in this article.

Written by Jessica Davis
Updated over a week ago

We are having trouble connecting, what should we do?

In this article, you can find situations that may affect the quality of your session while connecting.

Written by Jessica Davis
Updated over a week ago

Subscription Packages Info

How can I change my chils's subscription package?

You can change your subscription package anytime.

Written by Jessica Davis
Updated over a week ago

Education Info

How will the lessons continue? Will the topics be suitable for my child?

Written by Jessica Davis
Updated over a week ago

Payment Info

How can I make a payment on English Ninjas Kids?

You can quickly make payment under Stripe assurance.

Written by Jessica Davis
Updated over a week ago