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English Ninjas Kids - Help Center - English
English Ninjas Kids - Help Center - English
You can find guides, frequently asked questions and trouble shooting actions in here.
23 articles in this collection
Written by
Jessica Davis
Membership Procedures
How to create an English Ninjas Kids account?
Written by
Jessica Davis
Updated over a week ago
How can I change my English Ninjas Kids password?
How to reset your account's password.
Written by
Jessica Davis
Updated over a week ago
How can I purchase a subscription package for my child on English Ninjas Kids?
Purchasing a subscription package on English Ninjas Kids is easy.
Written by
Jessica Davis
Updated over a week ago
How can I cancel my child's subscription?
You can cancel your child's subscription anytime without any restriction. We won't take any offence :)
Written by
Jessica Davis
Updated over a week ago
Feature Guide
My child has never had a lesson yet, what should we do first?
You can find what you need to do before your first lesson in this article.
Written by
Jessica Davis
Updated over a week ago
What should we pay attention to in the assessment test?
You can find important information about the assessment test in this article.
Written by
Jessica Davis
Updated over a week ago
How can we connect with the teachers?
You can find the information about how to connect with the teachers in this article.
Written by
Jessica Davis
Updated over a week ago
Which devices and web browsers do English Ninjas Kids support?
Written by
Jessica Davis
Updated over a week ago
How should I have lessons according to my package?
You can find weekly usage information according to the package you choose in this article.
Written by
Jessica Davis
Updated over a week ago
What should we pay attention to when arranging our weekly bookings and meetings?
Written by
Jessica Davis
Updated over a week ago
How can we choose our teachers? How can we create our favorite teacher list?
Written by
Jessica Davis
Updated over a week ago
How can I track my child's progress in English?
Written by
Jessica Davis
Updated over a week ago
How can we make a booking?
You can easily choose the teachers you want to take lessons from at English Ninjas Kids.
Written by
Jessica Davis
Updated over a week ago
How can we cancel our bookings?
You can cancel any of your bookings 4 hours beforehand.
Written by
Jessica Davis
Updated over a week ago
The teacher I booked seems busy, what should I do?
In this article, you can find what to do in case your teacher is busy.
Written by
Jessica Davis
Updated over a week ago
What should I do if the teacher I booked is not online?
You can find what you need to do in case your instructor is offline in this article.
Written by
Jessica Davis
Updated over a week ago
The system does not allow me to make a booking, why?
If you see a limit error while making a booking, you can find what you need to know in this article.
Written by
Jessica Davis
Updated over a week ago
I have a gift code, how can I apply it?
You can find out how to apply the gift code, what should be considered when using the gift code in this article.
Written by
Jessica Davis
Updated over a week ago
Troubleshooting
I cannot login to my account, what should I do?
If you are having trouble logging to your account, you can find the instructions you need to consider in this article.
Written by
Jessica Davis
Updated over a week ago
We are having trouble connecting, what should we do?
In this article, you can find situations that may affect the quality of your session while connecting.
Written by
Jessica Davis
Updated over a week ago
Subscription Packages Info
How can I change my chils's subscription package?
You can change your subscription package anytime.
Written by
Jessica Davis
Updated over a week ago
Education Info
How will the lessons continue? Will the topics be suitable for my child?
Written by
Jessica Davis
Updated over a week ago
Payment Info
How can I make a payment on English Ninjas Kids?
You can quickly make payment under Stripe assurance.
Written by
Jessica Davis
Updated over a week ago