English Ninjas Kids - Help Center - English

You can find guides, frequently asked questions and trouble shooting actions in here.

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23 articles in this collection
Written by Jessica Davis
Feature Guide

My child has never had a lesson yet, what should we do first?

You can find what you need to do before your first lesson in this article.
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Written by Jessica Davis
Updated over a week ago

What should we pay attention to in the assessment test?

You can find important information about the assessment test in this article.
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Written by Jessica Davis
Updated over a week ago

How can we connect with the teachers?

You can find the information about how to connect with the teachers in this article.
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Written by Jessica Davis
Updated over a week ago

Which devices and web browsers do English Ninjas Kids support?

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Written by Jessica Davis
Updated over a week ago

How should I have lessons according to my package?

You can find weekly usage information according to the package you choose in this article.
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Written by Jessica Davis
Updated over a week ago

What should we pay attention to when arranging our weekly bookings and meetings?

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Written by Jessica Davis
Updated over a week ago

How can we choose our teachers? How can we create our favorite teacher list?

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Written by Jessica Davis
Updated over a week ago

How can I track my child's progress in English?

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Written by Jessica Davis
Updated over a week ago

How can we make a booking?

You can easily choose the teachers you want to take lessons from at English Ninjas Kids.
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Written by Jessica Davis
Updated over a week ago

How can we cancel our bookings?

You can cancel any of your bookings 4 hours beforehand.
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Written by Jessica Davis
Updated over a week ago

The teacher I booked seems busy, what should I do?

In this article, you can find what to do in case your teacher is busy.
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Written by Jessica Davis
Updated over a week ago

What should I do if the teacher I booked is not online?

You can find what you need to do in case your instructor is offline in this article.
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Written by Jessica Davis
Updated over a week ago

The system does not allow me to make a booking, why?

If you see a limit error while making a booking, you can find what you need to know in this article.
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Written by Jessica Davis
Updated over a week ago

I have a gift code, how can I apply it?

You can find out how to apply the gift code, what should be considered when using the gift code in this article.
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Written by Jessica Davis
Updated over a week ago