Here is the list you have to check before having a session with English Ninjas:

1) Make sure that your browser is Google Chrome, Mozilla Firefox or Opera.

English Ninjas uses WebRTC technology for video streaming. WebRTC performs best in Google Chrome browsers.
Download Google Chrome:

2) Be sure your browser up-to-date.
-Go to Google Chrome settings.

-Click on "About Google Chrome" button under "Help" section.

-Check your Google Chrome version. If it is not up-to-date, update it to the latest version.

3) Be sure that  "Cookie Data" option is enabled:
-Click on the three points (most right side and up button) in your browser.

-Click on "Settings".

-Click on "Content Settings" under ''Advanced Settings''.

- Click on " Cookies" section

-Be sure that your options look like below:

3) Be sure that your firewall isin't blocking English Ninjas.

4) Do not try to have a session via "Incognito Window".

5) Be sure that you enable microphone and camera authorization to English Ninjas.

How to enable microphone and camera authorization:

Did this answer your question?