There are several restrictions in the changing process:

  1. You can change your package only once a day.

  2. You can increase your package's time period, but you can not decrease it.

(For example, if you have a 6-month package, you can upgrade it to a 12-month package, but can not downgrade it to a 3-month package.)

In order to change your package, follow these steps below:

1) Click on the 'Subscription Plan' tab.

2) Click on 'Change'.

3. Select your new package.

4. Click on "Submit".

Your Child's package will be changed.

P.S. : On the day you change your child's package, you will have minutes belonging to the first and new package. The next day, your child will continue with her/his new package.

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